Last updated: July 1, 2026

Hartevelt Handelsonderneming B.V. (“Taplite IoT”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use the Digitlens Mobile Application (“App”), available through the Apple App Store and Google Play.

By using the App, you acknowledge that your personal data will be processed as described in this Privacy Policy.

1. Who We Are

The Digitlens Mobile Application is provided by:

Hartevelt Handelsonderneming B.V.
Koudenhorn 54A
2011 JD Haarlem
The Netherlands

Chamber of Commerce: 33260309

Website: https://www.digitlens.com

Privacy inquiries: sales@digitlens.com

2. Who Can Use the App

The App is intended exclusively for authorized business users.

Access is provided by an administrator within your organization. Users cannot create accounts or register themselves.

The App is not intended for individuals under the age of 18.

3. Information We Collect

To provide the services available through the App, we may collect and process the following categories of information.

Account Information

• Full name
• Business email address
• Company or organization name
• Internal user identifier

Authentication is performed using Microsoft Entra ID (formerly Azure Active Directory). The App does not collect or store user passwords.

Device Setup Information

When you connect a compatible Digitlens device using the App, you may enter the WiFi network name and password of the location where the device will operate. This information is used solely to configure the connection between the device and your WiFi network.

Device Information

We may collect technical information necessary for operating and securing the App, including:

• device model;
• operating system version;
• application version;
• language settings;
• diagnostic information;
• application logs;
• crash reports.

Analytics

The App currently relies only on platform level services provided by Google (Google Play Services, on Android) and Apple (App Analytics, on iOS) to help us understand app performance and stability. No additional third party analytics or crash reporting software development kit is integrated into the App at this time. Information collected through these platform services is anonymous or pseudonymized and is not used for advertising or profiling.

Information We Do Not Collect

The App does not collect or process:

• health or medical information;
• payment or financial information;
• contacts stored on your device;
• calendar information;
• precise geographical location;
• microphone recordings;
• advertising identifiers for marketing purposes.

4. App Permissions

To provide its functionality, the App may request access to the following device features:

• Bluetooth, to discover and communicate with compatible Digitlens devices.
• Nearby Devices, required by Android for Bluetooth Low Energy (BLE) communication.
• Location, required by Android to enable Bluetooth Low Energy device discovery. The App does not collect or track your geographical location.
• Photos and Media, to allow you to select media files for transfer to compatible Digitlens devices.
• Notifications, to notify you about important application or device events.
• Internet, to securely communicate with Digitlens cloud services.

Permissions are requested only when necessary for the corresponding functionality. You may choose not to grant certain permissions; however, doing so may limit or prevent the use of specific features of the App.

5. How We Use Your Information

We process your information to:

• authenticate users;
• provide access to Digitlens services;
• communicate with compatible Digitlens devices;
• synchronize application data;
• maintain and improve the App;
• provide customer support;
• detect, investigate and prevent security incidents;
• comply with legal and regulatory obligations.

We do not sell, rent or use your personal information for marketing purposes.

6. Data Storage and Security

Information processed by the App may be stored:

• locally on your mobile device;
• within Microsoft Azure cloud services.

Cloud hosted data is stored in Microsoft Azure data centers located within the European Union.

We implement appropriate technical and organizational measures designed to protect personal information, including:

• encrypted communications using industry standard TLS;
• secure authentication through Microsoft Entra ID;
• role based access controls;
• secure cloud infrastructure;
• monitoring and logging;
• regular security updates.

While we take reasonable steps to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

International Data Transfers

Our cloud infrastructure is hosted in the European Union, and the App and compatible devices are intended for sale and use within the EU. However, the App relies on certain platform level services provided by Google (Android) and Apple (iOS), such as Google Play Services and Apple’s App Analytics framework. These providers may process limited technical or anonymized information outside the European Economic Area, including in the United States, under their own respective privacy policies and applicable safeguards, such as the EU and U.S. Data Privacy Framework or Standard Contractual Clauses. We do not control this processing beyond enabling standard platform functionality. For more information, please refer to Google’s and Apple’s own privacy policies.

7. Sharing of Information

We do not sell, rent or disclose personal information to third parties for marketing purposes.

Personal information may be shared only:

• with Microsoft Azure and other service providers acting on our behalf;
• with technical service providers, subcontractors, or engineering partners engaged to develop, host, or maintain our systems, who act only on our instructions and do not use personal data for their own commercial purposes;
• where required by applicable law;
• where necessary to establish, exercise or defend legal claims;
• to protect the security and integrity of our services.

All service providers process personal data under appropriate contractual and security obligations.

8. Cookies and Similar Technologies

The App does not use browser cookies.

Certain third party services used by the App, such as analytics providers, may use technologies that provide similar functionality to help us improve the performance, reliability and security of the App.

9. GDPR and Your Rights

If you are located in the European Economic Area (EEA), the United Kingdom or Switzerland, your personal data is processed in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other applicable data protection laws.

Data Controller

Unless otherwise agreed with your organization, the data controller is:

Hartevelt Handelsonderneming B.V.
Koudenhorn 54A
2011 JD Haarlem
The Netherlands

Where your employer or organization provides access to the App, Hartevelt Handelsonderneming B.V. may process personal data as a data processor on behalf of that organization in accordance with applicable contractual arrangements.

Legal Basis for Processing

We process personal data on one or more of the following legal bases:

• Performance of a contract, to provide access to and operate the Digitlens services.
• Legitimate interests, to ensure the security, availability, maintenance and continuous improvement of the App.
• Compliance with legal obligations, where processing is required by applicable laws or regulations.
• Consent, where required by applicable law, including for optional analytics or device permissions.

Your Rights

Subject to applicable law, you may have the right to:

• access your personal data;
• correct inaccurate or incomplete information;
• request deletion of your personal data;
• request restriction of processing;
• object to processing;
• receive your personal data in a portable format;
• withdraw consent where processing is based on consent;
• lodge a complaint with the competent data protection authority.

If your account is provided by your employer or organization, you may also contact your organization’s administrator regarding requests related to your account or personal data.

To exercise your rights, please contact: privacy@digitlens.com

10. Data Retention

We retain personal data only for as long as necessary to provide the services, maintain user accounts, comply with legal obligations, resolve disputes, and enforce contractual rights.

Unless a longer period is required by law, we apply the following proposed retention periods:

• Account information: retained for the duration of your access to the App, and deleted or anonymized within 30 days after your account or organization is deactivated.
• Application and diagnostic logs, including crash reports: retained for up to 90 days for troubleshooting and security purposes.
• Server and security logs: retained for up to 12 months to support security monitoring.
• Analytics information collected through Google Play Services or Apple App Analytics: retained according to Google’s and Apple’s own default retention periods, as described in their respective privacy policies.

11. Children’s Privacy

The App is intended solely for business use and is not directed to individuals under the age of 18.

We do not knowingly collect personal information from children.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The current version will always be available at: https://www.digitlens.com/privacy-policy

The “Last updated” date at the beginning of this Privacy Policy indicates when it was most recently revised.

13. Contact Us

If you have any questions regarding this Privacy Policy or our processing of personal data, please contact:

Hartevelt Handelsonderneming B.V.
Koudenhorn 54A
2011 JD Haarlem
The Netherlands

Website: https://www.digitlens.com

Email: sales@digitlens.com